Maintenance

ROOF WINDOWS

Cleaning

A roof window demands very little maintenance - just the ordinary cleaning of the pane and a yearly re-lacquering of the wood if installed in rooms with a high level of humidity. All roof windows rotate up to 165 degrees to facilitate easy cleaning of the external pane.

You can also clean the wood with hot soapy water, but please note that frequent cleaning may increase the need for re-lacquering the wood.

Maintenance

There is only little maintenance on a roof window, but to ensure proper function and long durability we recommend that you do the following on an annual basis:

Re-lacquer the window. The need for re-lacquering depends on the humidity in the room. You can use any type of water-based lacquer – but please make sure it is applied evenly.

Grease the centre hinges to ensure a smooth rotation of the window

Clean around the gutters on the window to ensure a free flow of rainwater around the window

Claims

Due to the thorough testing and the quality checking procedures, there are very few claims on our products. If you do experience a problem with the quality of your roof window, please contact the store where you bought the products. They will be able to help you.

Before contacting the store, we recommend that you check through our Frequently Asked Questions as you might find the answer to your problem there.

 

BLINDS

Cleaning & maintenance

The blinds do not need regular maintenance. All you need to do is to clean the blinds with a damp cloth when you see a need.

Claims

Due to the thorough testing and the quality checking procedures, there are very few claims on our products. If you do experience a problem with the quality of your blinds, please contact you point of purchase possibly with a photo about the problem. There is a two year guarantee on the blinds.

  

 

ELECTRICAL OPENER

Cleaning

You can clean the motor with a damp cloth using normal detergents.

Maintenance

There is not much maintenance needed on your electrical opener. We only recommend that you grease the chain once a year to increase durability and keep the chain running smoothly.

Claims

Due to the thorough testing and the quality checking procedures there are very few claims on our products. If you do experience a problem with the quality of your electrical opener please contact your point of purchase possibly with a photo about your problem. There is a two year guaranty on the electrical opener.